Video Captioning /Transcription Resources and Services

The University of Mary Washington is committed to ensuring that all have equal access to information, programs, activities, and services. One of the core values underlying UMW’s Mission Statement within the Principles on Diversity and Inclusion is a commitment to the responsibility of the entire University community to carry out the institutional values on diversity and inclusion.

UMW employees have access to create a free Kanopy account through UMW libraries and stream thousands of videos, most of which are already captioned. If the video is not captioned, you can send a request to Kanopy to have a video captioned. Process of Requesting Captions through Kanopy.

Additional Resources for Locating and Creating Captioned Videos.

Responsibilities to achieve accessibility falls on every member and department of the University of Mary Washington community to help the university fulfill their responsibilities. Providing time-coded captioning is an important part of creating inclusive and accessible content. Captioning, transcription, and subtitling solutions also increase the value of online video by making it accessible, usable, and searchable.

Staff and Faculty at the University of Mary Washington can choose between three different vendors for captioning and transcription services using the information listed below, or any other vendor of their choosing. Virginia institutions of higher education have the opportunity to use the contracts below that have been negotiated by George Mason University. Please be sure to use the correct contract information when communicating with the vendor.

Use of these services allows for the purchase of SRT files (caption text files). Caption Encoding is needed in order to merge caption text files with video files. This allows for the end product to be a captioned video and ready for use. This service can be provided for an additional fee by 3PlayMedia.

3Play Media, Inc.

  • Address: 34 Farnsworth Street 4th Floor, Boston, MA 02210
  • Website:
  • Contract Number: GMU-1475-18-01
  • Contact: Natalie Tarski (
Turnaround Time Price per video minute
1 business day $2.85
2 business days $2.35
4 business days (standard) $1.95
10 business days $1.80

** 3Play Media offers Caption Encoding for $10/file.

Cielo24, Inc.

**Requires account minimum purchase

Turnaround Time Price per video minute
24 hours $2.60
48 hours $1.80
4 days (standard) $1.60
7 days $1.50

Verbit, Inc.

  • Address: 3921 Fabian Way, Palo Alto, CA 94303
  • Website:
  • Contract Number: GMU-1475-18-03
  • Contact: Aaron Singer (
Turnaround Time Price per video minute
1 business day $1.66
2 business days $1.46
3 business days (standard) $1.25


If you have any questions, contact the Office of Disability Resources at (540) 654-1266 or